Privacy Policy

Introduction

Nephrix ("we", "our", or "us") operates the Nephrix mobile application and website (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. We are committed to protecting your privacy and handling your data with transparency and care.

By using Nephrix, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

Personal Information

When you create an account or use our Service, we may collect:

• Name and email address
• Account credentials
• Country or region
• Dialysis type and treatment schedule (voluntarily provided)

Health & Wellness Data

To provide personalized insights, you may voluntarily enter:

• Weight and fluid intake measurements
• Dialysis session information
• Lab values and health metrics
• Symptoms and wellness notes
• Nutrition and dietary information

Usage Data

We automatically collect certain information including:

• Device type and operating system
• App usage patterns and feature interactions
• IP address and general location
• Crash reports and performance data

AI Interaction Data

Nephrix uses artificial intelligence to provide personalized insights and respond to your questions about kidney health and dialysis management. When you interact with our AI features:

• Your questions and inputs may be processed to generate responses
• Interactions may be analyzed to improve AI accuracy and relevance
• AI responses are generated based on general kidney health information, not your specific medical records
• We do not share your AI conversations with third parties for marketing purposes

How We Use Your Information

We use collected information to:

• Provide, maintain, and improve the Nephrix Service
• Personalize your experience and deliver relevant insights
• Process and track your health and wellness data
• Send important notifications about your account or the Service
• Analyze usage patterns to enhance features and user experience
• Ensure the security and integrity of the platform
• Comply with legal obligations

We do not sell your personal data to third parties.

Third-Party Services

We may use third-party services to help operate and improve Nephrix, including:

• Cloud hosting providers for secure data storage
• Analytics services to understand app usage
• AI service providers to power intelligent features
• Communication services for notifications and support

These providers are contractually obligated to protect your data and use it only for specified purposes.

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have certain rights under the General Data Protection Regulation (GDPR).

Our legal bases for processing your data include:

• Consent: When you explicitly agree to data processing
• Contract: When processing is necessary to provide the Service
• Legitimate Interest: To improve and secure our Service
• Legal Obligation: When required by applicable law

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

When you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain certain information for legal, accounting, or regulatory purposes.

We implement industry-standard security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure authentication mechanisms
• Regular security assessments and updates
• Access controls limiting data access to authorized personnel

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Depending on your location, you may have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Restriction: Limit how we process your data
• Portability: Receive your data in a portable format
• Objection: Object to certain data processing activities
• Withdraw Consent: Withdraw previously given consent at any time

To exercise these rights, please contact us at the email address below.

Children's Privacy

Nephrix is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately. We will take steps to delete such information from our systems.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by updating the "Last updated" date and, where appropriate, providing additional notice within the app or via email.